FAQs

  • How do I place my order?

    A: If you have questions about the order process, you can contact us through [email protected], and we'll walk you through the process.
  • Do you offer discounts?

    A: Yes, from time to time. You may be required to enter a promo code at checkout to receive your discount. Please check our home page to see if we are currently running a special.
  • How long will it take for my product to be created and when will I receive it?

    A: Great question! For most orders we need just 3 business days to produce your Casebus product. Once your transaction is completed, your item will be shipped. For more shipping details, please click here.
  • I've received my case and have a question or concern.

    A: No problem. Just contact us through [email protected] now.
  • Is your site secure?

    A: Absolutely. We transact business using a secure server that encrypts all of the information you provide. So you can be sure that your privacy is protected.
  • Do you have a return policy?

    A: We want you to be happy with your Casebus experience. If for any reason you’re not satisfied with your order, you can return unused product within 14 days of receipt for a replacement or refund, subject to the exceptions found under our Return & Exchange policy.