Shipping Policy
Free shipping within USA
We offer free standard shipping for all orders within Germany. Your order will usually be delivered within 2 to 4 working days from Monday to Friday between 8:00 a.m. and 8:00 p.m., excluding weekends and public holidays. Delivery times will be confirmed at checkout.
processing time
Processing time: Orders are usually processed within 1 to 2 business days. During this time, we carefully prepare your items for shipment to ensure they are safely and correctly packaged.
shipping and transport time
Transport time: Once your order has been processed and shipped, the estimated delivery time is 2 to 4 working days , depending on your location within United States.
Currency support:
All prices are displayed in USD ($) for orders within United States to ensure a clear and convenient shopping experience.
Free Shipping:
Enjoy the convenience of free shipping on all orders placed through our platform.
Order Changes:
While we will make every effort to accommodate changes, please contact us immediately at support@eyncovers.com with your order number and relevant details. Changes are subject to availability within a 24 hour window of order placement.
Incorrect/Missing Items:
Report any discrepancies in your order to us immediately via email, providing your order number and relevant details. We strive to resolve such issues quickly and ship the correct items.
Undelivered Packages:
If your tracking shows a delivery but the package is missing, please contact us immediately with your order number and phone number for investigation. Please note that our control over the delivery is limited once the order has left our warehouse.
Tracking:
Once your order has been processed and shipped, you will receive notifications via email and/or SMS, including a unique tracking number. If you have not received this information, please contact us for assistance.
Return of refused or undeliverable orders:
Orders deemed refused or undeliverable by the courier will be returned to our warehouse. If your item is returned to us, we will notify you via email upon receipt. If you wish to receive the package again, payment must be made for a new shipping label.
Refusal of a Delivery:
If you refuse a delivery from Dacotiastore, you will be responsible for the original shipping costs as well as any applicable import fees.
If you need further information, please email support@eyncovers.com